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Thursday, September 26, 2019

Patients don't think payers, providers can protect their data, survey finds

healthcare data analyticsPaige Minemyer
Fierce Healthcare
Originally published on August 26, 2019

Patients are skeptical of healthcare industry players’ ability to protect their data—and believe health insurers to be the worst at doing so, a new survey shows.

Harvard T.H. Chan School of Public Health and Politico surveyed 1,009 adults in mid-July and found that just 17% have a “great deal” of faith that their health plan will protect their data.

By contrast, 24% said they had a “great deal” of trust in their hospital to protect their data, and 34% said the same about their physician’s office. In addition, 22% of respondents said they had “not very much” trust in their insurer to protect their data, and 17% said they had no trust at all.

The firms that fared the worst on the survey, however, were online search engines and social media sites. Only 7% said they have a “great deal” of trust in search engines such as Google to protect their data, and only 3% said the same about social media platforms.

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