Does civility pay?

Porath, C. L., & Gerbasi, A. (2015). 

Organizational Dynamics, 44(4), 281–286.

Abstract 

Being nice may bring you friends, but does it help or harm you in your career? After all, research by Timothy Judge and colleagues shows a negative relationship between a person’s agreeableness and income. Research by Amy Cuddy has shown that warm people are perceived to be less competent, which is likely to have negative career implications. People who buck social rules by treating people rudely and getting away with it tend to garner power. If you are civil you may be perceived as weak, and ignored or taken advantage. Being kind or considerate may be hazardous to your self-esteem, goal achievement, influence, career, and income.  Over the last two decades we have studied the costs of incivility–—and the benefits of civility. We’ve polled tens of thousands of workers across industries around the world about how they’re treated on the job and the effects. The costs of incivility are enormous. Organizations and their employees would be much more likely to thrive if employees treated each other respectfully.  Many see civility as an investment and are skeptical about the potential returns. Porath surveyed of hundreds across organizations spanning more than 17 industries and found that a quarter believe that they will be less leader-like, and nearly 40 percent are afraid that they’ll be taken advantage of if they’re nice at work. Nearly half think that is better to flex your muscles to garner power.  In network studies of a biotechnology firm and international MBAs, along with surveys, and experiments, we address whether civility pays. In this article we discuss our findings and propose recommendations for leaders and organizations.

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Conclusions

Civility pays. It is a potent behavior you want to master to enhance your influence and effectiveness. It is unique in the sense that it elicits both warmth and competence–—the two characteristics that account for over 90 percent of positive impressions. By being respectful you enhance–—not deter–—career opportunities and effectiveness.

Oceanside council approves its first ethics code

Phil Diehl
San Diego Union Tribune
Originally posted 1 March 20

Facing a public backlash over infighting, campaign contributions and alleged conflicts of interest, the Oceanside City Council unanimously approved its first code of ethics.

“This is a start,” said Councilwoman Esther Sanchez before Wednesday’s vote. The need for a policy is evident from the efforts underway to recall two council members (including herself) and for a referendum to overturn the council’s recent approval of a controversial Morro Hills development project, she said.

“We need to respect each other, and we need to respect the public,” Sanchez said, noting that she too at times has been critical of her fellow council members. “Sometimes it gets personal ... we need to do better.”

Residents said the policy should go further to include more specifics and penalties. Some suggested the city should limit campaign contributions, or not allow council members to vote on projects proposed by developers who contribute to their election campaigns.

The info is here.

You’re Not Going to Kill Them With Kindness. You’ll Do Just the Opposite.

Judith Newman
The New York Times
Originally posted 8 Jan 20

It was New Year’s Eve, and my friends had just adopted a little girl, 4 years old, from China. The family was going around the table, suggesting what each thought the New Year’s resolution should be for the other. Fei Fei’s English was still shaky. When her turn came, though, she didn’t hesitate. She pointed at her new father, mother and sister in turn. “Be nice, be nice, be nice,” she said.

Fifteen years later, in this dark age for civility, a toddler’s cri de coeur resonates more than ever. In his recent remarks at the memorial service for Congressman Elijah Cummings, President Obama said, “Being a strong man includes being kind, and there’s nothing weak about kindness and compassion; nothing weak about looking out for others.” On a more pedestrian level, yesterday I walked into the Phluid Project, the NoHo gender-neutral shop where T-shirts have slogans like “Hatephobic” and “Be Your Self.” I asked the salesperson, “What is your current best seller?” She pointed to a shirt in the window imprinted with the slogan: “Be kind.”

So I’m not surprised that there’s been a little flurry of self-help books on basic human decency and what it will do for you.

Kindness is doing small acts for others without expecting anything in return. It’s the opposite of transactional, and therefore the opposite of what we’re seeing in our body politic today.

The info is here.

Civic honesty around the globe

Alain Cohn, Michel André Maréchal, David Tannenbaum, & Christian Lukas Zünd
Science  20 Jun 2019:
DOI: 10.1126/science.aau8712

Abstract

Civic honesty is essential to social capital and economic development, but is often in conflict with material self-interest. We examine the trade-off between honesty and self-interest using field experiments in 355 cities spanning 40 countries around the globe. We turned in over 17,000 lost wallets with varying amounts of money at public and private institutions, and measured whether recipients contacted the owner to return the wallets. In virtually all countries citizens were more likely to return wallets that contained more money. Both non-experts and professional economists were unable to predict this result. Additional data suggest our main findings can be explained by a combination of altruistic concerns and an aversion to viewing oneself as a thief, which increase with the material benefits of dishonesty.

Here is the conclusion:

Our findings also represent a unique data set for examining cross-country differences in civic honesty. Honesty is a key component of social capital, and here we provide an objective measure to supplement the large body of work that has traditionally examined social capital using subjective survey measures. Using average response rates across countries, we find substantial variation in rates of civic honesty, ranging from 14% to 76%. This variation largely persists even when controlling for a country’s gross domestic product, suggesting that other factors besides country wealth are also at play. In the supplementary materials, we provide an analysis suggesting that economically favorable geographic conditions, inclusive political institutions, national education, and cultural values that emphasize moral norms extending beyond one’s in-group are also positively associated with rates of civic honesty. Future research is needed to identify how these and other factors may contribute to societal differences in honest behavior.

The research is here.

Gov. Newsom to order halt to California’s death penalty

Bob Egelko and Alexei Koseff
San Francisco Chronicle
Originally posted March 12, 2019

Gov. Gavin Newsom is suspending the death penalty in California, calling it discriminatory and immoral, and is granting reprieves to the 737 condemned inmates on the nation’s largest Death Row.

“I do not believe that a civilized society can claim to be a leader in the world as long as its government continues to sanction the premeditated and discriminatory execution of its people,” Newsom said in a statement accompanying an executive order, to be issued Wednesday, declaring a moratorium on capital punishment in the state. “The death penalty is inconsistent with our bedrock values and strikes at the very heart of what it means to be a Californian.”

He plans to order an immediate shutdown of the death chamber at San Quentin State Prison, where the last execution was carried out in 2006. Newsom is also withdrawing California’s recently revised procedures for executions by lethal injection, ending — at least for now — the struggle by prison officials for more than a decade to devise procedures that would pass muster in federal court by minimizing the risk of a botched and painful execution.

The info is here.

Bringing back professionalism in the practice of law is key

Samuel C. Stretton
The Legal Intelligencer
Originally published October 4, 2018

Here is an excerpt:

All lawyers ought to review the Pennsylvania Rules of Civility. Although these rules do not have disciplinary consequences, they set forth the aspirations all lawyers should achieve in the legal profession. Perhaps lawyers have to understand what it means to be a professional. To have the privilege of being admitted to practice law in a state is a wonderful opportunity. The lawyer being admitted becomes part of the legal profession which has a long and historic presence. The legal profession can take great credit for the evolving law and for the democratic institutions which populate this country. Lawyers through vigorous advocacy and through much involvement in the community and in the political offices have help to create a society by law where fairness and justice are the ideals. Once admitted to practice, each and every lawyer becomes part of this wonderful profession and has a duty to uphold the ideals not only in terms of representing clients as vigorously and as honestly as they can, but also in terms of insuring involvement in the community and in society. Each generation of lawyers help to reinterpret the constitution and make it a living document to adjust to the modern problems of every generation. It is a wonderful and great honor to be part of this profession and perhaps one of the greatest privileges any lawyer can have. This privilege allows a lawyer to participate fully in the third branch of public. This privilege allows a lawyer to become part of the public life of their community and of the country in terms of representation and in terms of legal and judicial changes.

The information is here.

Navigating Political Talk at Work

David W. Ballard
Harvard Business Review
Originally posted March 2, 2017

Here is an excerpt:

Managers should recognize that the current political environment could be having an effect on people, especially if they’re talking about it in the office. Be aware of employees’ stress levels, share information about benefits and resources that are available to help support them, and encourage appropriate use of your company’s employee assistance program, mental health benefits, flexible work arrangements, and workplace wellness activities that can help people stay healthy and functioning at their best.

Senior leaders and supervisors can communicate a powerful message by modeling the behavior and actions they’re trying to promote in the organization. By demonstrating civility and respect, actively using available support resources, participating in organizational activities, and managing their own stress levels in healthy ways, business leaders can back their words with actions that show they are serious about creating a healthy work environment.

Focusing on common goals and shared values is another way to bring people together despite their differences. As a manager, set clear goals for your team and focus people on working together toward common objectives. When political turmoil is creating tension and distraction, focusing on the work and accomplishing something together may be a welcome reprieve.

Finally, step in if things get too heated. If the current political climate is negatively affecting an employee’s job performance, address the issue before it creates a bigger problem. Provide the necessary feedback, work with the employee to create a plan, and point them to available resources that might help. When tensions turn into conflicts between coworkers, counsel employees on any relevant policies related to harassment or incivility, help them find ways to work together, and involve human resources as needed.

The article is here.