Salimuddin, S., Beshai, S., & Loutzenhiser, L. (2025).
Canadian Psychology / Psychologie canadienne.
Advance online publication.
Abstract
There has been a proliferation of psychological services offered via the internet in the past 5 years, with the COVID-19 pandemic playing a large role in the shift from in-person to online services. While researchers have identified ethical issues related to online psychotherapy, little attention has been paid to the ethical issues surrounding online psychological assessments. In this article, we discuss challenges and ethical considerations unique to online psychological assessments and underscore the need for targeted discussions related to this service. We address key ethical issues including informed consent, privacy and confidentiality, competency, and maximizing benefit and minimizing harm, followed by a discussion of ethical issues specific to behavioural observations and standardized testing in online assessments. Additionally, we propose several recommendations, such as integrating dedicated training for online assessments into graduate programmes and expanding the research on cross-modality reliability and validity. These recommendations are closely aligned with principles, standards, and guidelines from the Canadian Code of Ethics for Psychologists, the Canadian Psychological Association Guidelines on Telepsychology, and the Interim Ethical Guidelines for Psychologists Providing Psychological Services via Electronic Media.
Impact Statement
This article provides Canadian psychologists with guidance on the ethical issues to consider when contemplating the remote online administration of psychological assessments. Relevant sources, such as the Canadian Code of Ethics for Psychologists, are used in discussing ethical issues arising in online assessments.
Here are some thoughts:
The core message is that while online assessments offer significant benefits, especially in terms of accessibility for rural, remote, or underserved populations, they come with a complex array of unique ethical challenges that cannot be ignored. Simply because a service can be delivered online does not mean it should be, without a thorough evaluation of the risks and benefits.
Embrace the potential of online assessments to increase access, but do so responsibly. Prioritize ethical rigor, client well-being, and scientific validity over convenience. The decision to assess online should never be taken lightly and must be grounded in competence, transparency, and a careful weighing of potential harms and benefits.
