Too cynical to reconnect: Cynicism moderates the effect of social exclusion on prosociality through empathy

B. K. C. Choy, K. Eom, & N. P. Li

Personality and Individual Differences

Volume 178, August 2021, 110871

Abstract

Extant findings are mixed on whether social exclusion impacts prosociality. We propose one factor that may underlie the mixed results: Cynicism. Specifically, cynicism may moderate the exclusion-prosociality link by influencing interpersonal empathy. Compared to less cynical individuals, we expected highly cynical individuals who were excluded to experience less empathy and, consequently, less prosocial behavior. Using an online ball-tossing game, participants were randomly assigned to an exclusion or inclusion condition. Consistent with our predictions, the effect of social exclusion on prosociality through empathy was contingent on cynicism, such that only less-cynical individuals responded to exclusion with greater empathy, which, in turn, was associated with higher levels of prosocial behavior. We further showed this effect to hold for cynicism, but not other similar traits typically characterized by high disagreeableness. Findings contribute to the social exclusion literature by suggesting a key variable that may moderate social exclusion's impact on resultant empathy and prosocial behavior and are consistent with the perspective that people who are excluded try to not only become included again but to establish alliances characterized by reciprocity.

From the Discussion

While others have proposed that empathy may be reflexively inhibited upon exclusion (DeWall & Baumeister, 2006; Twenge et al., 2007), our findings indicate that this process of inhibition—at least for empathy—may be more flexible than previously thought. If reflexive, individuals would have shown a similar level of empathy regardless of cynicism. That highly- and less-cynical individuals displayed different levels of empathy indicates that some other processes are in play. Our interpretation is that the process through which empathy is exhibited or inhibited may depend on one’s appraisals of the physical and social situation. 

Importantly, unlike cynicism, other similarly disagreeable dispositional traits such as Machiavellianism, psychopathy, and SDO (Social Dominance Orientation) did not modulate the empathy-mediated link between social exclusion and prosociality. This suggests that cynicism is conceptually different from other traits of a seemingly negative nature. Indeed, whereas cynics may hold a negative view of the intentions of others around them, Machiavellians are characterized by a negative view of others’ competence and a pragmatic and strategic approach to social interactions (Jones, 2016). Similarly, whereas cynics view others’ emotions as ingenuine, psychopathic individuals are further distinguished by their high levels of callousness and impulsivity (Paulhus, 2014). Likewise, whereas cynics may view the world as inherently competitive, they may not display the same preference for hierarchy that high-SDO individuals do (Ho et al., 21015). Thus, despite the similarities between these traits, our findings affirm their substantive differences from cynicism. 

The research is here.

Feeling authentic serves as a buffer against rejection

Gino, F. and Kouchaki, M.

Organizational Behavior and Human Decision Processes

Volume 160, September 2020, Pages 36-50

Abstract

Social exclusion is a painful yet common experience in many people’s personal and professional lives. This research demonstrates that feeling authentic serves as a buffer against social rejection, leading people to experience less social pain. Across five studies, using different manipulations of authenticity, different paradigms to create social exclusion, and different measures of feeling rejected, we found that experiencing authenticity led participants to appraise situations as less threatening and to experience lower feelings of rejection from the social exclusion. We also found that perceived threat explains these effects. Our findings suggest that authenticity may be an underused resource for people who perceive themselves to be, or actually are, socially excluded or ostracized. This research has diverse and important implications: Interventions that increase authenticity could be used to reduce perceptions of threatening situations and the pain of impending exclusion episodes in situations ranging from adjustment to college to organizational orientation programs.

Highlights

• Feeling authentic serves as a buffer against social rejection.

• Feeling authentic results in lower feelings of rejections after social exclusion.

• Experiencing authenticity leads people to appraise situations as less threatening.

• These effects are not driven by affect or self-esteem but by authenticity.

• Interventions that increase authenticity buffer against rejection.

From the General Discussion

Despite living in a society where connections with others can be easily made (e.g., through social media platforms such as Twitter and Facebook), people often experience loneliness and social exclusion.  Social media allows us to find out what we are missing in our write-and share or snap-and-share culture.  Paradoxically, this real-time ability to stay connected can make the sting of exclusion much more painful. The present studies establish that feeling authentic can dampen threat responses and reduce feelings of rejection and perceived social exclusion.

A pdf is here.