Damaged Fairview ousts exec

Mark Eustis was linked to firm behind high-pressure debt collections

by Maura Lerner and Tony Kennedy
The Star Tribune
Star Tribue Staff Writers
Originally published May 24, 2012

Mark Eustis, CEO of Fairview Health

Mark Eustis couldn't have known it at the time, but his downfall as president of Fairview Health Services began last summer with the report of a stolen laptop. Within 10 months, the incident had grown into a public relations nightmare that Fairview couldn't shake.

On Thursday, Eustis, 59, abruptly announced plans to retire, one day after Fairview's board voted not to renew his contract. It was just four weeks after Attorney General Lori Swanson released a scathing report about debt collectors badgering patients for money inside Fairview hospitals.

Initially, the board had said Eustis' job was safe. But criticism has mounted over Fairview's association with Accretive Health, the for-profit company Swanson blamed for the collection practices.

Eustis found himself at the center of the turmoil because he was instrumental in hiring Accretive and has a son who works for the firm.

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Dr. Steve Miles, a University of Minnesota physician and bioethicist, said the most disturbing revelations weren't just about heavy-handed debt collectors, but internal e-mails in which Accretive employees talked about patients as "lowlifes" and "deadbeats."

The entire article is here.

Thanks to Gary Schoener for this lead.

Stalking Patients at Hospitals

By Michele Goodwin
The Chronicle of Higher Education - Blogs
Originally posted on May 23, 2012

Next week, Sen. Al Franken, a Minnesota Democrat, will chair a field hearing on the effectiveness of federal laws to protect patients’ access to care and privacy.  The hearing comes on the heels of Minnesota Attorney General Lori Swanson‘s accusing Accretive Health–one of the nation’s largest debt-collection agencies–of excessive and possibly illegal tactics, including strong-arming patients in Minnesota hospitals.  A voluminous six part report can be found here.  However, the issue extends beyond Minnesota as Accretive has contracts with hospital systems throughout the nation.

According to the attorney general’s report, the Illinois-based collection agency hid in hospital waiting rooms and even stalked patients in convalescing rooms to collect payments before and after treatments.  Those desperate tactics are particularly troubling because they occur when patients are seeking emergency medical care.  The cases highlighted by Swanson’s office detail clandestine debt collection schemes that not only misrepresent hospital staff, but may have a deterrent effect on individuals seeking treatment.

The entire story is here.

The rise of the pop psychologists

By Margaret McCartney
The British Journal of Medicine
Originally published May 21, 2012

Soundbites, opinion, and statements from experts are integral to many newspaper stories and magazine television programmes.

Psychological and psychiatric comment are often sought, be it for a morning television programme featuring the motivations of celebrities or whether Anders Breivik, the Norwegian on trial for mass murder, is sane.

Informed debate and information sharing necessitates that healthcare expertise should be used.

But what is appropriate for healthcare professionals to comment on, and who is best qualified to take the call?

So called celebrity psychology--used to explain or discuss behaviour--is burgeoning in the entertainment industry, and central to many reality TV shows.

Emma Kenny, who has a psychology degree and is a member of the British Association of Counselling and Psychotherapy, says on her website that she has been "resident psychologist" on many television shows.

On ITV's This Morning she appeared with Samantha Brick, who had written an article stating that she is disliked by many women because she is attractive.

In the discussion Kenny said, "If, as a person, everywhere I go, I am met with a certain reaction from people . . . I have to embrace the fact that actually it might be me that needs to change and not the society around me. The very fact that you are entertaining these relationships with people--you instantly have a paranoia."1

Kenny runs a service called Exclusive Ethics, which helps programme makers to work within the 2009 Ofcom broadcasting code (the code contains provisions designed to ensure the emotional welfare of television participants), and offers to compile psychological profiles of contestants.

The entire article is here.

Thanks to Ken Pope for this information.

Dr. Marjorie Cooper, Baylor University – Ethics and Religious Belief

By Bradley Cornelius
Northeast Public Radio - WAMC
Academic Minute

Dr. Cooper

In today’s Academic Minute, Dr. Marjorie Cooper of Baylor University explains research examining why religious belief doesn’t always translate into ethical behavior.

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Overall,  both Nominals and Devouts showed better ethical judgment than Skeptics.  However, the more narcissistic the subjects, the worse their ethical judgment became.  In fact, at higher levels of narcissism, the ethical judgment of Nominals and Devouts was no better than that of Skeptics.

The brief transcript and audio file is here.

The paper in the Journal of Business Ethics is here.

South Shore Hospital to pay $750,000 to settle data breach charges

By Hiawatha Bray
The Boston Globe
Originally published on May 25, 2012

It will cost South Shore Hospital in Weymouth $750,000 to settle charges related to a 2010 data breach that compromised the personal information of more than 800,000 people.

The settlement, approved Thursday in Suffolk Superior Court, included a civil penalty of $250,000 and $225,000 for a fund to be used by the office of Massachusetts Attorney General Martha Coakley to promote education on the protection of personal data. South Shore Hospital was also credited for $275,000 it spent on security measures following the breach.

The entire story is here.

Mental problems top illness for GIs

By Sig Christenson
San Antonio Express-News
Originally published May 19, 2012

More active-duty troops were hospitalized for mental illnesses last year than any other major malady, a new military report says.

The Armed Forces Health Surveillance Center said 21,735 troops from the services were admitted to hospitals because of mental problems, up dramatically from previous years.

Most were men, with mental disorders the leading cause of hospitalizations for soldiers and Marines — the services that have carried the greatest burden in Iraq and Afghanistan.

Hospitalization rates for all causes among active-duty troops were up during the past decade, with one in every 15 troops treated, but mental-illness admissions grew 50 percent over the past five years.

The entire story is here.

Jury to set damages in abuse case

By Annysa Johnson
JSOnline - Milwaukee-Wisconsin Journal Sentinel
Originally published May 22, 2012

Fr. John Patrick Feeney

The jury in a landmark sex abuse case against the Catholic Diocese of Green Bay is expected to take up the issue of punitive damages Wednesday.

An Outagamie County jury on Monday awarded $700,000 to brothers Todd and Troy Merryfield, who were molested as children by the now defrocked Father John Patrick Feeney in the 1970s. Jurors found that the diocese defrauded the Merryfields because it knew Feeney was a danger to children and assigned him to their parish without telling members of his history.

The entire story is here.

Thanks to Ken Pope for this lead.

See the linked story.

Psychologist testifies on behalf of Catholic Diocese of Green Bay in fraud case

by Jim Collar
Gannett Wisconsin Media
http://www.greenbaypressgazzette.com/
Originally published May 18, 2012

A psychologist hired by the Catholic Diocese of Green Bay said two brothers who were sexually assaulted by a priest in 1978 suffered only minor trauma as a result.

Attorneys for the church began calling their witnesses Thursday in the Outagamie County civil lawsuit alleging fraud against the diocese. Brothers Todd and Troy Merryfield say the diocese knew former priest John Feeney sexually assaulted others before 1978 and fraudulently misrepresented his safety when assigning him to Freedom’s St. Nicholas Church.

In their 2008 civil lawsuit, the Merryfields cite “profound psychological damage” as a result of the assaults.

The entire story is here.

Thanks to Ken Pope for this lead.

Backers of health insurance rate regulation edge closer to ballot

Los Angeles Times
Originally published May 19, 2012

Supporters of a proposed ballot measure seeking tighter regulation of health insurance rates in California turned in 800,000 petition signatures, confident that they will qualify for the Nov. 6 election.

In the coming weeks, county election offices and the California secretary of state will determine whether the measure meets the requirement for 504,760 valid signatures of registered voters. The deadline to qualify is June 28.

The initiative is expected to spark an expensive campaign battle over rising health insurance rates, which have angered thousands of California consumers in recent years. This measure seeks to regulate rate increases for health policies sold to individuals and small businesses, which cover about 5 million people. It doesn't affect plans purchased by larger employers that cover about 15 million Californians.

The entire story is here.