How Danish Work Design Creates Productivity and Life Quality

Copenhagen Balance
By Camilla Kring, Vivi Bach Pedersen, and Andres Raastrup Kristensen

The future can be found in Denmark. In this report we show how some of the most successful companies in Denmark developed their business through an innovative, results-oriented focus on balancing employees’ work and private lives.

Denmark has a unique position in the world when it comes to balancing work and private life.

• Denmark has one of the highest participation rates for women in the workforce. (75% of women are in the workforce).

• Among all EU countries, Danish employees have the highest degree of influence over their work. (85% of employees indicate that they have an influence on their work situation).

• Danish employees have some of the world’s most flexible work conditions. (43% of employees can regulate their work hours to meet their private needs).

• Danish employees have some of the best maternity/paternity leaves in the world (combined one year leave per child).

The Danish model is known as ‘flexicurity’. In this model, it is easy for organizations to hire and lay off employees, while government subsidies assure a safety net if people cannot find jobs. Denmark is also known for a variety of public initiatives that make it easier to have children. For example, the state subsidizes parental leave for a year after childbirth. After the leave, parents can go back to work, while the children are cared for in subsidized nurseries and preschools. 92% of Danish children in the age group 3-5 years are in preschool. Thus, having a family can be combined with holding down a job.

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Introduction

In this report we discuss how six leading Danish companies innovate with work-life balance as an integrated part of their strategy. We provide you with a variety of concrete ideas and inspiration that work with Balance. These case examples demonstrate unique versions of the concept, and show how to implement such initiatives in order to simultaneously improve employee well-being and productivity. The report describes not only the current and new innovative best practices in the field, but also points to the new directions in which work-life balance is most likely to progress.

Balance is about Business

All the companies described in this report have worked with balance between work and private life for many years. In this process they have left the traditional understanding of Balance behind. This was an understanding built on the sharp dichotomy of the industrial era, during which work and private life were seen as conflicting entities in two distinct spheres that were to be balanced as if on a scale.

The entire work-life balance report is here.

Burnout, Dissatisfaction Seem Rampant Among Medical Residents

By Kathleen Doheny

HealthDay Reporter

Latest Mental Health News

MedicineNet.com

TUESDAY, Sept. 6 (HealthDay News) -- The medical resident of today -- possibly your doctor in the future -- is exhausted, emotionally spent and likely stressed out about debt, a new study indicates.

"About 50% of our trainees are burned out," said study leader Dr. Colin P. West, an associate professor of medicine and biostatistics at the Mayo Clinic in Rochester, Minn.

Higher levels of stress translated into lower scores on tests that gauge medical knowledge and more emotional detachment, among other fallout.

The study is published in the Sept. 7 issue of the Journal of the American Medical Association, a themed issue devoted to doctors' training.

West and his team evaluated results of surveys and exams given to nearly 17,000 internal medicine residents, who were said to represent about 75% of all U.S. internal medicine residents in the 2008-9 academic year. The participants included 7,743 graduates of U.S. medical schools. They were asked about quality of life, work-life balance, burnout and their educational debt.

Among the findings:

• Nearly 15% said their overall quality of life was "somewhat bad" or "as bad as it can be."
• One-third said they were somewhat or very dissatisfied with work-life balance.
• Forty-six percent said they were feeling emotionally exhausted at least once a week.
• Nearly 29% said they felt detached or unable to feel emotion at least once a week.
• More than half said they had at least one symptom of burnout.

 The more educational debt the residents had incurred, the greater their emotional distress, the researchers found. Those with more than $200,000 of debt had a 59% higher chance of reporting emotional exhaustion, 72% greater likelihood of suffering burnout, and an 80% higher chance of feeling depersonalization.

Perhaps more alarming is the finding that greater stress was associated with lower test scores, and those students who were academically hurt by stress never caught up with their peers.

West said he can't explain why those more laden with debt are more stressed out. One possibility is that they may be more prone to stress to begin with.

Medical residents' stress has made news for years, and efforts are under way to improve their working conditions. However, West said, "to our knowledge, this is the first national study of residents' distress issues. And it's also the first national study to connect those issues to other important outcomes like medical knowledge."

As for solutions, he said "we have not yet identified the best ways to reduce burnout and promote well-being for residents, or for physicians in general."

He hopes that this new data, now gathered nationally, will help lead to solutions.

The findings come as no surprise to Dr. Peter Cronholm, an assistant professor of family medicine and community health and also a senior fellow at the Center for Public Health Initiatives of the University of Pennsylvania.

Cronholm, who published a study on resident burnout in 2008, said the residents of today may put more emphasis on work-life balance than previous generations.

One disturbing finding, he said, is that a stressed-out resident has less empathy over time. Already, close to one-third said they felt detached emotionally at least weekly.

However, he said, it's difficult to balance obligations to patients and get sufficient sleep and personal time. "Those two things sort of continue to compete with each other," he said.

Solutions aren't available yet, as "the problem is not yet totally understood. This is part of the conversation about health care reform," he said.