By Donovan Slack
Originally published September 23, 2015
The chief watchdog at the Department of Veterans Affairs investigates less than 10 percent of the nearly 40,000 complaints it receives annually about problems at the agency, even when they concern potential harm to veteran health, Deputy Inspector General Linda Halliday said Tuesday.
The Office of Inspector General, which is responsible under federal law for rooting out mismanagement and abuse at the agency, simply doesn't have the resources, Halliday said at a hearing of the Senate Homeland Security and Governmental Affairs Committee.
"There is a serious discrepancy between the size of our workforce and the size of our workload," Halliday said. She said her office has roughly 650 professional staff members while the agency they investigate has more than 350,000 employees and a budget greater than $160 billion. "The OIG is not right-sized to respond to all the complaints that we currently receive."
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