By Keith Darcy
Risk and Compliance Journal
Here is an excerpt:
Not surprisingly, the group found strong support for the idea that culture needs top-down support and bottom-up buy-in. Senior managers need to be confident that in addition to following the letter of the law, the people they manage “get” the larger aim of a compliance and ethics initiative. That makes them more responsive to the necessary coaching and training. As for top leaders, one compliance panelist shared, “I view sales as a big part of my job. I have to sell senior management on why this is important—why they have to do this. I don’t expect them to know every rule, policy and procedure, but if they can more easily identify values, and make decisions based upon those values, we have a better chance to avoid a disaster.” Another executive added the importance of the tone at the top, “You have to show people the way. If it’s not important to senior leadership, it’s not important to the third level down.”
The entire article is here.
